Privacy policy
Vinogrande is committed to providing a quality service to all customers and visitors to its website, including in all matters relating to their privacy.
The website www.vinogrande.pt does not automatically collect any personal information from users who are not registered, so visitors can browse anonymously.
Please read this Privacy Policy carefully: if you are using our website, providing your personal data implies that you are aware of and accept the conditions set out here.
This Privacy Policy applies exclusively to the collection and processing of personal data carried out by Vinogrande. Links to websites outside Vinogrande are not covered by this privacy statement.
This Privacy Policy governs the collection and processing, including consent, of personal data collected from or provided by users anywhere on the website www.vinogrande.pt, as well as the exercise of their rights in relation to this data, under the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016).
PERSONAL DATA
Any information, of any kind and in any format, including sound and image, relating to an identified or identifiable natural person.
An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural or social identity.
As a rule, we do not collect sensitive data. Where sensitive data is provided in compliance with a legal obligation, or voluntarily on the user's initiative, we assume the user's explicit, free and unambiguous consent to process that information for the purposes for which it was provided.
TYPES OF PERSONAL DATA COLLECTED
In the course of its business, Vinogrande collects and processes the personal data needed to process orders and communicate with Customers, handle requests for information and any complaints, and for direct marketing purposes, processing data such as: name, addresses, country, telephone number, tax identification number and email address.
The personal data collected is processed electronically, in strict compliance with personal data protection legislation, and stored in dedicated databases created for this purpose, which guarantee its security and confidentiality in line with accepted IT, technical and organisational measures, to protect it from loss, alteration, destruction or misuse, or from being used for any purpose other than that to which the data subject consented.
If you wish to subscribe to the newsletter or request further information, you will be shown a form for collecting personal data.
By completing any of the forms available for the purposes described above, you are deemed to have given your informed, express and unambiguous consent to their activation and subsequent use.
PURPOSES OF PROCESSING PERSONAL DATA
Personal data is processed for the purpose of managing and processing orders, communicating with Customers, and handling requests for information and any complaints.
From time to time, Vinogrande may use the contact details provided to send information it considers relevant; the Data Subject may opt out of receiving such information at any time.
RETENTION PERIOD
The period for which data is stored and retained varies according to the purpose for which it is processed and any applicable legal obligations and requirements that require data to be kept for a minimum period.
Accordingly, where there is no specific legal obligation, data will be stored and retained only for the minimum period necessary for the purposes for which it was collected or subsequently processed, after which it will be deleted.
Please note that you may at any time request the deletion of all your personal data from our databases. Requests should be sent to contacto@vinogrande.pt
ACCESS, UPDATING, RECTIFICATION, OBJECTION, RESTRICTION, ERASURE AND PORTABILITY OF PERSONAL DATA
Any request for access, updating, rectification, objection, restriction, erasure, portability or not to be subject to automated individual decisions regarding personal data that may identify you can be made by contacting Vinogrande directly or by using the contact form on the website www.vinogrande.pt, with the subject line “Alteration, Objection, Erasure or Portability of personal data”.
DISCLOSURE OF DATA TO OTHER ENTITIES (THIRD PARTIES AND PROCESSORS)
As a rule, Vinogrande does not share users' personal data with third parties with whom it has not established a contractual relationship providing for the confidential processing of this data in accordance with Vinogrande's privacy statement.
Vinogrande may disclose your personal data to third parties where it has obtained the unambiguous consent of the Data Subjects, or where:
a) the transfer is made in compliance with a legal obligation, a decision of the Comissão Nacional de Protecção de Dados (the Portuguese data protection authority) or a court order; or
b) the disclosure is made to protect the vital interests of the Data Subjects or for any other legitimate purpose provided for by law.
Vinogrande takes appropriate measures to ensure that any entities with access to the data are reputable and offer the highest guarantees in this regard, which will be duly set out and safeguarded in a contract between Vinogrande and the third party or parties.
Accordingly, any processor engaged by Vinogrande will process the personal data collected on behalf of Vinogrande and is obliged to adopt the technical and organisational measures necessary to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure or unauthorised access, and against any other form of unlawful processing.
In all cases, Vinogrande remains responsible for the personal data collected.
COOKIES
For some services, cookies (text files stored on the user's computer to personalise visits) may be used to count the number of visits to the site without personally identifying the user. This type of cookie does not store or collect any personal information about the user, and its installation can always be controlled through the user's browser.
You can turn off cookies in your browser settings or by changing the settings of your antivirus software.
LINKS TO THIRD-PARTY WEBSITES
Vinogrande includes links to other websites which, in our view, may contain useful information or tools for our visitors. Our privacy policy does not apply to third-party websites, so if you visit another site from ours, you should read its privacy policy.
We are not responsible for the privacy policies or content of those websites.
CHANGES TO THE PRIVACY POLICY
Vinogrande reserves the right, at any time, without prior notice and with immediate effect, but without prejudice to the legal rights of Data Subjects, to amend, add to or revoke this Privacy Policy, in whole or in part.
Any changes will be published immediately on this page, so we recommend visiting it regularly to stay up to date with the latest version.
If you have any questions about how Vinogrande processes your personal data, please send your request to contacto@vinogrande.pt or to Vinogrande's address.
Under the law in force, any copying, reproduction, distribution, modification, publication or any commercial or non-commercial use of any content on this website without Vinogrande's prior written authorisation is expressly prohibited and may result in legal action.
This Privacy Policy was last updated in March 2022.
